Returns & Exchanges Policy

updated 3/23/2024

At Brenham Goods & Apparel LLC, we are committed to providing our customers with high-quality products and a transparent shopping experience. Due to the unique nature of our offerings, all sales are final. We stand behind the quality and authenticity of our products and believe in making every purchase special.

Policy Details

  1. Final Sale: All items purchased from Brenham Goods & Apparel LLC are final sale. We do not offer returns or exchanges on any products once they have been delivered and/or received by the customer.
  1. Product Information: We endeavor to provide detailed descriptions and images of our products on our website. We encourage our customers to review all product information carefully before making a purchase to ensure satisfaction with the item(s) selected.
  1. Quality Guarantee: While all sales are final, Brenham Goods & Apparel LLC guarantees the quality of our products. If you receive an item that is damaged or defective upon arrival, please contact us within 48 hours of delivery with photographic evidence of the issue. We will evaluate the situation on a case-by-case basis and may offer a replacement for the defective item at our discretion.
  1. Cancellations: Order cancellations are not accepted once an order has been confirmed and processed. Please be certain of your purchase before completing your order.
  1. Customer Service: Our customer service team is here to assist you. If you have any questions about our products or your order, please contact us at info@brenhamgoods.com or use the contact form on https://brenhamgoods.com. We strive to respond to all inquiries within 24 hours.
  1. Changes to Policy: Brenham Goods & Apparel LLC reserves the right to modify or update this policy at any time without prior notice. Any changes will be posted on our website, and your continued use of our services signifies your agreement to the updated policy.

Thank you for choosing Brenham Goods & Apparel LLC. We appreciate your understanding and are here to help make your shopping experience enjoyable.